FAQS
Shipping
How do I track my order?
You'll be sent a shipping confirmation email with a tracking link once your order leaves our warehouse. You can also log in to your account to check your order status at any time. You can check your order history to get your tracking information, or contact us and we'll be happy to help.
My package was marked as delivered, but I didn't receive it.
We're sorry to hear that you have not received your order! We first recommend checking your front porch, side door, back porch, garage area, bushes, and mailbox or mailroom to make sure it's not hiding or jammed. It's also possible that your order was mis-delivered to a neighbor.
If you still have no luck locating your package and it's been a few days since you received your delivery notification, please reach out to our Happiness Team here who will help to make things right.